applying change management to new initiatives

An Opportunity to Acquire Change Management Skills in a Hands-On Seminar

If you are involved in change management, this is a seminar you won’t want to miss.

The competitiveness and even the survival of organizations are increasingly dependent upon their ability to determine the need for and successfully implement change. Yet all too often many executives fail in their attempt to bring about needed change in their organizations. A primary reason is the lack of change management skills and a way to apply them effectively. Now more than ever, these business skills are becoming "must have" whereas just a few years ago they were considered "nice to have". Seize this opportunity to stay competitive and gain critical know-how to meet the challenges of transition in the workplace with real-life solutions delivered by a distinguished faculty.

Who Should Attend?

Practitioners of Change Management, Project Managers, Deployment Managers, Executive Sponsors of Change Initiatives, and anyone leading or facing change in their organization.

I think the best part for me is the fact that I can, and have already, used this in the real world. When assisting my company in writing our 2008 business plan, I incorporated many of the concepts that I learned from this course.

This seminar is expected to fill up fast.Click Here to Enroll

Seminar Agenda Overview

This program packs a lot of learning into a short period of time. Check the detailed agenda for more information.

Day One AM

  • Coping with Change
  • Required Skills
  • Dealing with Resistance
  • Good Change Capabilities
  • Managing Process Change

Day One PM

  • "Initiate, Implement, Institutionalize"
  • Initiate Workshop
  • Interactive Learning

Day Two AM

  • “Initiate” Team Reports
  • Right Environment for Change
  • Interactive Examples
  • Importance of People

Day Two PM

  • “Implement” Workshop
  • Who is affected and how?
  • Interactive Learning

Day Three AM

  • “Implement” Team Reports
  • Institutionalizing Change
  • Project Change Roadmap
  • Hard factors v. Soft Elements

Day Three PM

  • Recognition Luncheon
  • Seminar Ends 1:45 PM
This course was a career-changing experience for me.

Seminar Agenda | Top

Immerse yourself in this hands-on seminar to acquire the insights and understanding you need to manage change in your own organization. The program will build your knowledge of the change process, hone your skills at preparing workable plans, and sharpen your ability to select and use the right tools to manage and sustain change.

Study Under a Distinguished Faculty

Learn

Discover The Keys To Sustaining Change


This seminar is expected to fill up fast.Click Here to Enroll

Earn Training Credits

project management institute

Professional Development Units (PDUs) from Project Management Institute.
The Seminar has been reviewed and approved by the Project Management Institute. Participants who complete the public open enrollment “Applying Change Management to New Initiatives” Seminar are eligible to earn 17 PDUs upon successful completion of the program.


university of new orleans

Continuing Education Units (CEUs) from University of New Orleans
Through the Seminar partnership with UNO, this course offers CEUs to participants who complete the public open enrollment “Applying Change Management to New Initiatives” Seminar. Participants can earn 2.0 CEUs upon successful completion of the program.

Day One

8:30 | Welcome and Administrative Remarks

Dr. Russell Trahan, Dean of the University of New Orleans College of Engineering and Baha Inozu, CEO of NOVACES.

9:00 | What is Change Management?

This session lays the foundation for the course by defining change and its importance to individuals and organizations. It explains the nature of change so that individuals can better cope with it. It introduces techniques and principles that will strengthen coping skills through understanding the factors that affect their own and others' response to change.

10:00 | How to Develop Change Management Competency

This session defines change management competency, which is coping with the uncertainty of change. This session also establishes how and why change is so difficult and presents uncomplicated techniques for dealing with the inevitable resistance to change. Plus, it examines the characteristics of organizations with good change capabilities and reveals the skills needed to develop change management competency.

10:30 | Break
10:45 | Using Change Management in the Deployment of Lean Six Sigma

Lean Six Sigma (LSS) is a major organizational initiative that more than 70% of Fortune 100 companies have implemented to bring about change for the better. This session will show how change management is integrated into this proven methodology of process improvement. Attendees without LSS experience will be able to examine these multi-purpose tools from a conceptual point of view to understand how they can manage the success of these types of deployments in the context of a change management effort.

12:00 | Lunch - Provided
1:00 | The Change Cycle (I-Cubed). Initiate, Implement, Institutionalize

This session examines how change consists of three inter-related phases. It describes how the phases taken together are the recipe for change that sticks.

1:30 | Initiating Change

This session addresses the first phase in the Change Cycle. It introduces useful techniques and steps to assist in the proper identity of the sponsor, agent, and adopter in the change process.

2:00 | Initiate Worksheet

The Worksheet is the major tool for preparing the change proposal for adoption. It is a series of important questions such as "what is the business case?" which, when addressed, helps to ensure success of the effort.

2:30 | Break
2:45 | Selection of Teams and Projects

In preparation for the Workshop the participants will be divided into 4-5 person teams. Each team will complete the Initiate Worksheet for a selected project. Participants can bring their own change projects to the seminar or work with an assigned project.

3:00 | Initiate Workshop

In this simulation the teams will work independently. Instructors will monitor progress and interact with team members. Each team will develop the Business Case for their project and the Project Organizational Relationship Chart to include determining the target, agent, and sponsor and determine if the change is major or minor. Each team will then prepare the proposal (communicating the need) to be presented the next day.

5:00 | Wine & Cheese Social
6:00 | Day One Ends

Day Two

8:30 | Team Reports (Initiate Phase) & Critique

Each team will make a short presentation on their results of the Initiate Workshop to the entire group. Ample time will be allocated for a discussion and positive critique of the proposals.

10:00 | The Right Environment for Change

This session builds on information presented the previous day on the characteristics of organizations with good change capabilities. The lessons are particularly important for executives and those that define the culture of an organization.

11:00 | Break
11:15 | The Importance of People

Managing change requires thoughtful planning, but it also demands the involvement of people. Getting people to commit to change and make it work is critical to achieving change management success. This session will look at how to get employees to commit to change in a meaningful way.

12:00 | Lunch - Provided
1:00 | Implement Workshop

During this simulation, change management implementation will be experienced as the teams take the next step in the change management cycle utilizing the projects begun in the first day. The main activity of this session is to develop the "who is affected and how?" for direct users, indirect users, project team, and infrastructure using a worksheet. Teams will conclude by preparing their presentations on this phase for delivery the next day.

3:30 | Break
3:45 | Continue Implement Workshop
4:30 | Day Two Ends

Day Three

8:30 | Team Reports (Implement Phase) and Critique

Each team will make a short presentation on their results of the Implement Workshop to the entire group. Ample time will be allocated for a discussion and positive critique of the proposals.

10: 30 | Institutionalizing and Sustaining Change

How do you anchor change in your organization’s culture? How do you avoid failure and what techniques can be used to determine when change has been institutionalized? Learn how to recognize the link between change and human behavior.

11:00 | I-Cubed Project Change Roadmap

This session will present and illustrate The Project Change Roadmap. This Roadmap is a highly useful change management tool that combines the elements of the Initiate, Implement and Institutionalize phases.

11:30 | Maintaining Change Management Competency

Once you are trained, how do you maintain competency? An attitude of life long learning will help, but how does an organization internalize change and the skills and knowledge necessary to sustain change? Find out how a lack of attention to the hard factors of change programs can overwhelm the soft elements and doom a change management effort.

12:30 | Recognition Luncheon

Whereupon success will be recognized and seminar certificates awarded

1:45 | Seminar Ends

This seminar is expected to fill up fast.Click Here to Enroll


Sponsored By:

novaces logo and university of New Orleans logo
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New Orleans Venue

Join us for this stimulating seminar in the heart of the Big Easy at the historic Hampton Inn New Orleans Downtown. The hotel is located steps away from the historic French Quarter, legendary restaurants and nightclubs, amazing music, Aquarium of the Americas, Harrah's Casino, and so much more.

French Quarter picture

Distinguished Faculty

The excellence of any educational endeavor is determined by the caliber of its faculty. Your faculty for this working seminar bring with them unparalleled knowledge and significant industry experience. Each has made outstanding contributions to organizational change management and continuous process improvement.

will lannes

Will Lannes

Professor Emeritus

University of New Orleans

William "Will" Lannes, Professor Emeritus and Author of "The Change Cycle Handbook: How to Initiate, Implement, and Institutionalize Change," will be the principal presenter. He has extensive experience in change management. Will has used the principles in his handbook to successfully advise both large and small corporations as well as teaching and mentoring scores of graduate and senior level university students. His Handbook is based on research and practical experience, utilizing some of the best change management principles and techniques from renowned change leaders such as Kurt Lewin and Daryl Conner. His work in this field includes his own proven tools, including the Project Organizational Relationship Chart. As vice president of Entergy Corporation, a Fortune 500 Company, he led several major change initiatives. He guided the first "partnering" program for the maintenance of fossil generators and was instrumental in the development of the company’s Generation and Transmission Strategic Business Unit during a major reorganization of Entergy Corporation. For his leadership he received the Entergy Chairman's Eagle Award for Best Practices Program. While at UNO he initiated, implemented, and institutionalized a new Graduate Program in Engineering Management. While in academia he received awards for both teaching and service. Will has been elected to Who's Who in America, Who's Who in Science and Engineering, Who's Who in Finance and Business, and Who's Who among America's Teachers. He was elected a Fellow in IEEE and is a Registered Professional Engineer. Will earned his B.S. in Electrical Engineering from Tulane Univ. & his M.S. in Engineering Electronics from the U.S. Naval Postgraduate School. While in the Marines, Will served in Vietnam as the Operation Officer for a Combined Action Group, a unique program unlike any the Marines had ever initiated before. He was awarded the Bronze Star with Combat V for leadership.
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will lannes

Bahadir Inozu, Ph.D.

Chief Executive Officer

NOVACES, LLC

Dr. Inozu is chief executive officer and a co-founder of NOVACES. He is a Lean Six Sigma Master Black Belt and a Theory of Constraints Jonah. Prior to NOVACES, he served as Chairman and Professor of the School of Naval Architecture and Marine Engineering and Professor of Engineering Management at the University of New Orleans. He also served as the Director of the Reliability, Operations and Maintenance Division of the Gulf Coast Region Maritime Technology Center. He is credited with pioneering the integration of Lean Six Sigma in the U.S. shipbuilding industry through research sponsored by the Office of Naval Research. Currently, he is formulating the integration of Theory of Constraints and Lean Six Sigma, a groundbreaking approach to process improvement for applications in variable demand environments. For over twenty years he has been a thought leader, conducting more than twenty major applied research projects and writing over seventy journal articles. His work includes the development of a computerized maintenance management system (CMMS) incorporating capabilities for reliability and availability analysis. Additionally, he created the world standard hierarchy of equipment boundaries for reliability performance data. Dr. Inozu earned his M.S. and Ph.D. in Naval Architecture and Marine Engineering from the University of Michigan in 1986 and 1990 respectively. He received a B.Sc. in Mechanical Engineering from Istanbul Technical University.
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will lannes

Dan Chauncey

Director of Deployment Services

NOVACES, LLC

Dan is the director of deployment services for NOVACES. He is a Master Black Belt who has been directly involved in the development and application of process improvement methodologies for more than twenty years. He began his career in the U.S. Air Force where, as a director of strategic planning and quality improvement, he was responsible for conducting needs analysis and developing the leadership approach for a variety of service-wide initiatives. Subsequent to his military service, he joined Humana Inc. where he led a structured approach to process improvement in the customer service center. At the University Health System in San Antonio, TX he identified improvement opportunities, set the goals and the plan using the Malcolm Baldrige National Quality Award criteria that resulted in significant quality improvements and cost savings. Later during his role as Assistant Vice President at Rath & Strong, a division of Aon Management Consulting Group, he trained over 850 Green and Black Belts and mentored over sixty process improvement efforts that realized combined savings exceeding $6 million. In his role at Grant Thornton, a global accounting, tax and business advisory, he accomplished the mission of applying Lean principles to achieve a reduction in cost management reporting cycle times for the U.S. Army. Dan has written extensively, including Instructional Design for the Corporate Trainer: A Handbook on the Science of Training (Writers Club Press) and he authored the Process Management chapter in Rath & Strong's Six Sigma Leadership Handbook (John Wiley & Sons), plus a variety of articles on the subject of Lean Six Sigma deployment. Dan holds a B.S. degree in Criminal Justice and Behavioral Science from Wilmington College, an M.A. in Human Resource Development and an MBA from Webster University.
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