In my last posting I told you I would take a look at some other performance metrics and see how they impact our improvement efforts. I’m going to delay that posting because I want to share an experience I had with one of my healthcare client’s teams. Although I won’t go into the details of […]

Being Co., Ltd. expands its global sales initiative of BeingManagement3 (BM3), a best-selling project management software in Japan, by forming this alliance with NOVACES for the North America territory. NOVACES, a Louisiana-based management consulting firm, has entered into an agreement with Being Co., Ltd., to become the exclusive North American reseller of BeingManagement3 (BM3), an […]

CEO Bahadir Inozu will be a featured speaker at this year’s International Public Sector Effectiveness Conference. It will be held on October 24-25 in Vilnius, Lithuania. Links to the topic and related workshop are below! Presentation: How to Achieve Superior Performance Improvement by Integrating Constraints Management with Lean and Six Sigma: Examples from Government, Public […]

In the next few postings I want to talk about some of the basics of Continuous Improvement (CI). Not the tools of CI, but rather more of a strategic viewpoint. In other words, some of the principles and guidelines I use in my work which has provided me with a strategy that I can honestly […]

The other day I was having a conversation at the Pittsburgh airport with a man that was carrying a copy of my book Epiphanized. He had so many questions for me and I was worried that I would miss my flight back to Georgia. I must admit that most of the questions were quite good […]

The Emergency Department improvement team began developing their current state process map and found out very early on that imagining their process and getting it down on paper was not an easy task.  There were disagreements for sure on how the actual process looks, but the most difficult thing was deciding how to map out […]

I want to share a story about a very powerful and influential gift that was given to me… a copy of ‘The Goal’ by Eli Goldratt. As I read ‘The Goal’ I began to visualize how I could apply the many lessons I had read about. I asked myself, “Could I actually utilize Goldratt’s teachings […]

Today Many put the start of the quality revolution with the NBC Television’s show “NBC White Paper.” On June 24, 1980 Lloyd Dobbins introduced W. Edwards Deming to America in an episode entitled: If Japan can… Why can’t we? The show addressed how Deming’s advice on continuous process improvement and recognizing that manufacturing is a […]

NOVACES Awarded Contract with Department of Veterans Affairs Acquisition Academy to Provide Training for the Supply Chain Management School The Veterans Affairs Acquisition Academy (VAAA) will receive Principles of Inventory Management Training from the NOVACES and APICS DC Metro team under this five-year Blanket Purchase Agreement. NOVACES, a leading management consulting and training firm for […]

Yesterday How does an integrated approach to performance improvement in healthcare differ from historical quality improvement? First let’s do a quick look back at quality improvement. Within healthcare we could go all the way back to Hippocrates, but let’s stay a little more contemporary. Most people like to start with Dr. Ignaz Semmelweis or Florence […]